EPOS - Cash On Delivery Return Schedule
INTRODUCTION
When using the delivery system in agility the company may deliver items on the COD, Cash On Delivery, account.
When a payment is made for the goods the procedure to take the payment is to use the Cash On Delivery Return Schedule.
Although agility uses an account to post the sales against and could technically make an account receipt against the COD account the user will then have to seek the correct transaction and the match.
RETURN SCHEDULE
To access the COD deliveries go to the shortcuts on the ribbon menu:
When this is selected the following screen opens:
BUTTONS
Details - This shows the items that are being delivered
Export - This exports the information in the grid to CSV/Excel
Exit - Closes the screen
Layout - Allows the user to change the columns in the grid and press to save
Receipts - To take a payment for a specific COD
Select the row of the COD
Select Receipts button
Enter the User EPOSID number
Payment Type = Cash, Cheque and Credit Card
Select how sale is being paid
Press OK
When a part payment has been made against a COD the row changes colour and show the amount of "Cash Received"
The above payment is lodged against the COD account
Multiple receipts can be taken against the account although best practice is to receive payment in full.
The "Cash Received" column will be appended with the new amount increasing the total payments received.
If, the COD is paid in full then the account is automatically matched and therefore no need to match the payment against the sale.
Write Off
To write off you will need a code that has permissions to do so and select a reason code.
A message box appears confirming the write off value:
Select YES
User will be asked to select which nominal account to post the transaction against.
Speak to your accountant if a specific account needs to be created.
Once the user has chosen the nominal account press the SELECT button
This removes the transaction from the COD schedule.
All of the individual receipts and write off will need to be cash matched to clear from the COD account.
Select the invoice and then payments and write off so that the match total = 0
Refresh
This is used if the search criteria is being used above the grid
Print - Prints the contents of the grid
Block Account
When this is pressed the user will get a screen to enter sort code and account number:
Cancel
This cancels the COD and does a credit note against the COD account.
Select YES
Select YES and a credit note will be raised.
Select NO and the COD is cancelled.
YES places a credit against the account:
This will then these need to be matched.
NO cancels the COD from the schedule but leaves the sale in COD.
This could be useful if the transaction needs to be transferred to another account.
No payment can be set against it.
Clear - Clears the grid of information
REVERSING A PAYMENT
If a payment is assigned to the wrong transaction(s) then the following will need to be done:
1. Go to the COD account from browse customers
2. Select the details button
3. Search for the invoice which has been matched wrongly and then deallocate the payment
4. Take a screenshot of the invoice(s) deallocated and let agility know so that these can be added to the COD schedule again
For Agility Support ONLY
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