WARRANTY IN AGILITY
WARRANTY IN AGILITY
Agility gives the option on stock codes to be assigned as a warranty item.
If this is used then when this item is sold certain information needs to be gathered to enable the searching for the warranty item if returned.
SET CODE AS WARRANTY
In the stock screen select Analysis2 tab
Warranty: Enter the amount of months the warranty is valid for
Name/Address: This should always be ticked as it helps when searching for the code if returned
Mandatory Warrant Data: From the drop down menu select what information needs to be gathered at the point of sale. This cannot be done afterwards.
On the name and address gather as much information as possible as this helps in the searching for the product afterwards.
RETURN of ITEM
Now if the customer returns the item under warranty this can be searched for by going to:
This returns a screen where the item can be searched for.
Date Range: This screen lets the user search by the date range and all warranty records will be seen
Stock Code: Search for the stock code to reduce the amount of transactions
Name: Self Explanatory
TelNo: Self Explanatory
Address: Self Explanatory
The above fields can contain a wild card * to aid in the search e.g. Andy *
Once the search criteria has been entered press search.
Show Invoice: Self Explanatory
Related Articles
Stock - Browse Stock
INTRODUCTION In Agility browse stock gives the user the ability to search for stock in many different ways: Stock Code, Description, Preferred supplier and preferred supplier code, barcode, Department, Category, Group, Type, Job/Project and Analysis ...Sale - Sales Orders
INTRODUCTION Sales Orders work directly with the delivery system and items can only be sold/despatched if there is a stock quantity. Create a Sales Order Navigate to Sales - Sales Orders and the screen that opens has the sale look and feel as ...Stock - Stock Item Maintenance
INTRODUCTION There are different ways to create a stock codes in agility professional; create a code through POS, raising a Purchase Order, browse suppliers and select a button Stock Quick Set Up and by going to Stock\Ledger Maintenance\Stock Item ...Stock - Closing a Stock
INTRODUCTION When a company wants to manage the stock file it is important to understand how this works from deleting, suspending and closing. Managing the Stock File Question 1 - Is it possible to delete a stock code? Yes! Only if the following is ...Sales - Messages
Introduction Agility Pro has the option to add or link messages to customer accounts, products, etc. This document is a work in progress, and will be updated with more information To access this screen, click on the small Envelope on the menu bar of ...